Privacy Policy

Createl values your privacy, and we have adopted a Privacy Policy. 

Though we make every effort to preserve your online privacy we remind you that submitting information over the internet is inherently risky.  If you are not prepared to assume this risk, then we suggest that you contact us by telephone or by post (refer to the Contact Us section).  


This Website is owned and operated by Createl Productions Pty Ltd Australian Business Number 85 066 657 547) and this Privacy Policy applies to personal information collected by us. 

Information Provided by You

If at any time we ask you, or you provide us with personal information such as your name, address and other contact details and any information you supply to us in purchasing an ediary subscription or other goods or services, we will not give it out to anyone unless:-

  • you ask us to do so;
  • we need to give that information to a third party to enable you to use this Website or to purchase or use the goods or services available on this Website (e.g. our IT contractor and our bank that processes your payment); or
  • we are required to disclose it by law or we need to give it to our lawyers, accountants or auditors for a legal purpose.

Your voluntary response to our On Line Feedback Form or comments on our goods or services that you provide us with may be used to improve our products and services or to respond to your feedback or comments.        


We will only record your e-mail address if you send us a message or you purchase a Subscription.  Your email address will only be used or disclosed for the purpose for which you have provided it, which will normally be:-

  • so that we can contact you with information about our goods and services, including changes to the nature or conditions of supply of our goods or services; and
  • so that we can send you information about our goods and services, including special offers.

We will not use or disclose your email address for any other purpose without your consent.  

Website Access Information

When you visit our Website our Internet Service Provider records your server address, your top level domain name (for example .com, .au, .uk etc), the pages you accessed and documents you downloaded, the previous site you have visited and the type of web browser you are using.

We will not make an attempt to identify you or your browsing activities.  However, in the unlikely event that a law enforcement agency or regulatory agency exercises its legal authority to inspect our Internet Service Provider’s logs then we will be required to disclose that information. 

Who to Contact

If you have any queries at all about your personal information or this Privacy Policy please send us an email to, telephone us on (+0011 61) 03 9336 0800 or contact us by post (refer to the Contact Us section).

If at any time you no longer wish to receive information about our goods and services, including special offers, please email us and we will remove your name from our database.


We reserve the right to add to or modify this Privacy Policy by posting such addition or modification on the Website.  If at any time we decide to use your personal information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email or via a prominent notice on this Website.

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